Frequently Asked Questions
Everything you need to know about your Ancestral Supplements order.
What is the typical shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on customs.
How do I track my order once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items. Products must be returned in their original packaging with tags attached to be eligible for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the customer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through select financing partners at checkout.
How should I care for my Ancestral Supplements garments?
To ensure the longevity of our high-quality fabrics, we recommend machine washing in cold water with like colors and tumble drying on low heat or air drying.